Here’s a step by step visual walkthrough for wiping/Erasing your BlackBerry hand held
![](http://images.suryatechnologies.com/cms_images/444c77ea2e00_73C4/bberase1_thumb.jpg)
1. From the Home screen, click on Options, or click Settings then Options (depending on the theme you have running on your device)
![](http://images.suryatechnologies.com/cms_images/444c77ea2e00_73C4/bberase2_thumb.jpg)
2. Click on Security Options, then General Settings
![](http://images.suryatechnologies.com/cms_images/444c77ea2e00_73C4/bberase3_thumb.jpg)
3. When under General Settings press the BlackBerry key and click on Wipe Handheld
![](http://images.suryatechnologies.com/cms_images/444c77ea2e00_73C4/bberase5_thumb.jpg)
4. Agree to the security prompt by clicking on Continue
![](http://images.suryatechnologies.com/cms_images/444c77ea2e00_73C4/bberase7_thumb.jpg)
5. Enter the term “blackberry” to confirm handheld wipe and centre press the scroll ball
![](http://images.suryatechnologies.com/cms_images/444c77ea2e00_73C4/bberase8_thumb.jpg)
![](http://images.suryatechnologies.com/cms_images/444c77ea2e00_73C4/bberase9_thumb.jpg)
Wait for a few minutes for the device to completely wipe and reboot and you are done
![](http://images.suryatechnologies.com/cms_images/444c77ea2e00_73C4/bberase1_thumb.jpg)
1. From the Home screen, click on Options, or click Settings then Options (depending on the theme you have running on your device)
![](http://images.suryatechnologies.com/cms_images/444c77ea2e00_73C4/bberase2_thumb.jpg)
2. Click on Security Options, then General Settings
![](http://images.suryatechnologies.com/cms_images/444c77ea2e00_73C4/bberase3_thumb.jpg)
3. When under General Settings press the BlackBerry key and click on Wipe Handheld
![](http://images.suryatechnologies.com/cms_images/444c77ea2e00_73C4/bberase5_thumb.jpg)
4. Agree to the security prompt by clicking on Continue
![](http://images.suryatechnologies.com/cms_images/444c77ea2e00_73C4/bberase7_thumb.jpg)
5. Enter the term “blackberry” to confirm handheld wipe and centre press the scroll ball
![](http://images.suryatechnologies.com/cms_images/444c77ea2e00_73C4/bberase8_thumb.jpg)
![](http://images.suryatechnologies.com/cms_images/444c77ea2e00_73C4/bberase9_thumb.jpg)
Wait for a few minutes for the device to completely wipe and reboot and you are done
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